Shipping & Returns

Simple to order,
easy to return.

Everything you need to know about getting your order and sending it back.
Relationships. Career. Timing. Growth.

We want purchasing to feel safe and straightforward.

Draft policy — all figures on this page are placeholders and need business confirmation before publishing.

Shipping

Getting your order to you.

Processing timeOrders are processed and packed within 1–2 business days.
Delivery estimates3–5 business days domestically, 7–14 business days internationally.
Shipping areasWe currently ship worldwide, with select regions excluded.
TrackingA tracking link is emailed to you as soon as your order ships.
Shipping costsFree shipping on orders over $75; a flat $5.99 fee applies below that.
Delays & failed deliveriesIf tracking hasn't updated in 5 business days, contact us and we'll look into it.
Returns

If it's not quite right.

1

Check eligibility

Returns are accepted within 30 days of delivery, unworn and in original packaging.

2

Start your return

Request a return from your account, or email us your order number.

3

Send it back

Pack items securely; return shipping is covered by the customer unless the item arrived damaged or incorrect.

4

Refund or exchange

Refunds are issued to your original payment method within 5–7 business days of us receiving your return. Exchanges ship as soon as the return is processed.

Good to know

Frequently asked questions.

Do you ship internationally?+

Yes, we ship worldwide. International orders may be subject to customs or import fees charged by your country on delivery.

What if my item arrives damaged or wrong?+

Contact us within 7 days of delivery with your order number and a photo, and we'll send a replacement or refund at no extra cost.

Can I exchange an item instead of returning it?+

Yes — exchanges are available for a different size or style, subject to availability.

How long does a refund take?+

Refunds are issued within 5–7 business days of us receiving your returned item.

What if my package is delayed?+

If tracking hasn't updated in 5 business days, reach out and we'll investigate with the carrier.

What's included in the Energy Circle membership?+

Daily Energy, weekly guidance, monthly forecasts, exclusive readings, crystal rewards and a private community for $29.9/month. Cancel anytime.

How does shipping work?+

We ship worldwide with tracking on every order — free over $75, flat $5.99 below that. Estimated delivery times are shown at checkout.

What is your return policy?+

Unworn items in their original packaging can be returned within 30 days of delivery for a refund or exchange.