FAQ
Everything you might want to know before, during, and after your order.
Relationships. Career. Timing. Growth.
Can't find what you're looking for?
the right timing.
No. We don't tell you your future — we help you understand your timing. The Time Energy is a guide for reflection, not fortune-telling, and the decisions are always yours.
Today's Energy is free. Deeper readings — Situation, Life Blueprint and Compatibility — give focused guidance on a specific question, delivered in minutes.
Yes. Every stone is natural and set in S925 sterling silver where noted. Because each stone is unique, colour and pattern vary slightly — that's part of the beauty.
Choose by the energy you want to invite in — calm, confidence, love — or by your birth month. Every product lists its meaning to guide you.
Keep jewelry dry and wipe it gently. Cleanse your stones under moonlight or with a crystal cleansing bowl to keep their energy clear.
Daily Energy, weekly guidance, monthly forecasts, exclusive readings, crystal rewards and a private community for $29.9/month. Cancel anytime.
We ship worldwide with tracking on every order. Estimated delivery times are shown at checkout.
Unworn items in their original packaging can be returned within 14 days. See our Returns policy for full details.
Browse Readings or Shop by Intention, add to cart, and check out securely — no account required, though creating one lets you track orders and earn Loyalty points.
Contact us within 2 hours of ordering and we'll do our best to adjust it before it ships. [TO CONFIRM] Exact cutoff window.
3–5 business days domestically, 7–14 business days internationally, after 1–2 days of processing.
Yes, we ship worldwide. See our Shipping & Returns page for full details.
30 days from delivery, unworn and in original packaging. Full details on our Shipping & Returns page.
Contact us within 7 days with your order number and a photo — we'll send a free replacement or refund.
[TO CONFIRM] Major credit cards, PayPal, and Apple Pay/Google Pay through our checkout provider.
Yes — all payments are processed through an encrypted, PCI-compliant checkout. We never see or store your card details.
1 point per $1 spent, plus bonus points for reviews and referrals. See Loyalty Rewards for the full breakdown.
Redeem at checkout — every 100 points is worth $5 off your order.
Daily energy, weekly guidance, monthly forecasts, exclusive readings, crystal rewards, and a private community. See Join the Energy Circle.
Yes — cancel whenever you like, no lock-in required.
Use the "Forgot password" link on the sign-in page to receive a reset email.
[TO CONFIRM] Whether the account system supports multiple saved addresses.
No — we focus on timing and energy awareness, not fortune-telling. Our readings are a tool for reflection, not prediction.
[TO CONFIRM] Sourcing and supplier details.
